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Manx National Heritage opens New Visitor Welcome Hub at 1 Market Square, Castletown

– Posted on Thursday 21st May 2026

Manx National Heritage has opened 1 Market Square, Castletown, a vibrant new visitor welcome hub designed to celebrate, support and share the Isle of Man’s rich cultural and natural heritage.  Located in the heart of the Island’s ancient capital, this important development will serve as a new gateway to the Isle of Man’s diverse heritage story, enhancing both the visitor experience and engagement with MNH’s work.

Transformed into an inspiring, welcoming space that showcases Manx National Heritage’s sites, collections and conservation activities, 1 Market Square highlights the landscapes, stories and cultural treasures that define the Isle of Man – alongside the essential work undertaken every day to protect and preserve them by the Island’s National Trust and heritage conservation charity.

The ground floor provides a vibrant and accessible welcome hub where visitors and residents can access information, purchase admission tickets for all Manx National Heritage sites, and buy travel tickets, making it easier to explore heritage across the Island. The space incorporates a vibrant interpretation area and retail shop featuring unique gifts, books and a range of locally crafted products, enhancing the shopping experience for those exploring Castletown.  Every purchase made directly supports MNH’s charitable work to conserve and promote the Island’s heritage.

During quieter months, the ground floor space will be used for a programme of small‑scale events, including workshops, creative sessions and ‘Meet the Maker’ events, bringing people together to celebrate Manx creativity, craftsmanship and culture.

The second phase of the project will see the upper floor developed into self‑contained office accommodation for approximately 8-10 people, contributing to the local economy and encouraging additional footfall and secondary spend in the town centre.

Through these activities, 1 Market Square will help foster connections with the Isle of Man’s past, encourage hands‑on engagement with heritage and culture, and promote understanding of the shared responsibility involved in protecting heritage for future generations.

Connie Lovel, Chief Executive said: “We are delighted to breathe new life into this important building in the heart of Castletown. Designed to showcase the significance of the Island’s heritage while enhancing the visitor experience and supporting the local community and economy, the refurbishment of 1 Market Square reflects Manx National Heritage’s ongoing commitment to preserving and promoting the Island’s heritage, while adapting to the needs of today’s audiences and how visitors access information. This development preserves the building’s historic character while delivering valuable new facilities for residents and visitors.”

Pauline Wall, Head of Operations added ‘with a prime retail presence in the heart of Castletown, we aim to attract new visitors, reinvigorate public engagement with Manx National Heritage’s charitable mission and extend our offering in keeping with the Market Square’s already vibrant atmosphere’.

Members of the Board of Castletown Town Commissioners visited the new venue on its first day of opening and Vice-Chairman, Mr John Cringle said:  “The Board of Castletown Town Commissioners would like to thank and congratulate Manx National Heritage for their vision, commitment and significant investment in turning a tired Bank building into the focal point of our Town Centre”. 

“Coming into the shop the visual impact is amazing with a pictorial trip around the significant Heritage assets of our Island.  The shop brings together an array of Manx producers with plans for craft workshops and a community space.  We would urge people to visit as it is most definitely worth it”.

Manx National Heritage has strived to ensure that 1 Market Square was opened ahead of the TT Festival and is pleased to have achieved this milestone. Mrs Wall added:
“There are still a few finishing touches to be completed over the coming weeks, but it was important for us to be open ahead of the Pre‑TT Classic Road Races on Friday. We are delighted to have opened in time and look forward to welcoming residents and visitors to our new Heritage Hub.”

— ENDS —

Additional Information

1 Market Square is part of the Castle Rushen title, owned by the Manx Museum and National Trust since 1989.

No.1 Market Square is built upon the site of the south-west tower on the Castle glacis.  In 1805, a proposal was made to demolish the then ruinous tower, which the Isle of Man’s Board of Ordnance agreed was no longer no longer necessary for defence and a new Market building was to be erected by public subscription in its place. The subscription was not forthcoming, and in 1824 William Kelly of Castletown was still owed £6 out of the cost of £26 incurred in demolishing the tower ten years previously.  The extant building was designed by architect Thomas Brine in 1829 and eventually constructed in 1829-31, with a market on the ground floor and newspaper reading room (later Custom House) above.

By the 1880s the lower floor was reported as being used as a butcher’s shop, however by about 1889 it had become the Manx Bank.  The Manx Bank was founded on 2 September 1882, merged with Merchantile Bank of Lancashire in December 1900 and then in 1928 became part of Martins Bank before merger with Barclays in 1969.

In 1920 a 99-year lease of the former Market Hall was taken up by the Lancashire and Yorkshire Bank which was later assigned to Martins Bank in 1928.  At some point in the mid-20th century the upper room housed the Athol (or Atholl) Club, a social club which included snooker tables, newspapers and magazines.

In 1984 it was placed on the Protected Buildings Register by the Local Government Board and in 1989 it was transferred as part of the Castle Rushen title to the Manx Museum and National Trust by DHPP (Department of Highways Ports and Properties).

 

For all media enquiries, please contact:

Lynsey Clague, Communications Manager, Manx National Heritage

Tel: 01624 648032

E: lynsey.clague@mnh.im

Manx Museum, Kingswood Grove, Douglas, Isle of Man IM1 3LY.

Isle of Man registered charity no. 603.

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